Episodes
Monday Jul 05, 2021
Monday Jul 05, 2021
Lysa Malka Sheinina (she/her/hers) is the Founder and CEO of the Customer Success Institute Ltd. She is a Customer Success expert with many years of hands-on experience establishing, running, and scaling up customer success operations in some of the world’s most innovative startups.
Lysa built successful business relationships with hundreds of corporations across the globe, from small retail eCommerce platforms to global Fortune 500 organizations. She works closely with North American, European, and Asian markets, promoting digitalization and artificial intelligence transformations.
Lysa holds an MSc in Technology and Information Systems Management from Tel Aviv University, Israel, and obtained her exceptional cross-cultural and business acumen from Management studies in a joint program by the Stanford GSB and Peking University program of China and over 30 countries. Ms. Sheinina gives lectures and workshops on 1. Customer Success Management 2. Cross-Cultural Communication and Leading Across Borders 3. Change Leadership 4. Entrepreneurship and Innovation 5. Digital Transformation Strategies For collaboration inquiries:
Email: Vasylysa.Sheinina@gmail.com / lysashine@csminstitu
te.org Cell/WhatsApp: +972-54-626-48-70
Her website is https://www.csminstitute.org/
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